Quick Custom Intelligence this week announced that Xavier Grace has joined the company as Customer Engagement Manager.
Grace has more than a decade of experience spanning casino marketing and enterprise gaming systems. He began his career as a casino host with MGM Resorts, serving guests at the Aria Resort & Casino and Park MGM for five years before moving to Aristocrat Technologies as an account manager for systems.
“Xavier’s hands-on knowledge of both player engagement and enterprise systems is exactly what our clients need as they push for deeper, data-informed guest relationships,” QCI CEO and Co-founder Dr. Ralph Thomas said in a statement. “His passion for client success and proven track record in the gaming industry make him a valuable addition to our expanding team.”
Grace will focus on strengthening client partnerships, accelerating time-to-value for new deployments, and championing best practices that translate QCI’s AI insights into increased guest experiences and revenue growth.
“Joining QCI is a wonderful step into a fast-moving technology company that has grabbed the attention of the industry. I look forward to working with their dynamic and responsive team,” said Grace. “I’m excited to combine my on-property marketing experience with QCI’s powerful analytics platform to drive measurable results for our customers.”